Adding prompts does not fetch results by itself, a run has to call each engine. Wait for the schedule, or run on demand.
Run now
- Go to CiteTrack AI → Citations.
- Click Run all prompts now. A progress bar processes one prompt×engine at a time (avoids server timeouts) and reloads with the number of results recorded.
- Just added a key? Click its Test button, it sends a tiny probe and shows a check or the exact error.
Read the results table
- Status, cited / mentioned / absent.
- Position, your rank when cited (e.g. #3). Mentions and absents have no position by definition.
- Sentiment, how the answer felt about you.
- 90-day trend, a sparkline of that slot’s recent history.
Scheduled runs need WP-Cron; if results never appear on their own, your host likely disables it, add a real server cron, or use Run all prompts now.